Frequently Asked Questions

  • What's the difference between deep cleaning and regular cleaning?

    Deep cleaning focuses on detailed areas beyond routine maintenance, including thorough dusting, floor care, and surface detailing that restores spaces to a high standard. Regular cleaning maintains day-to-day cleanliness through vacuuming, dusting, and trash removal. At Itzel Cleaning Services, we recommend deep cleaning for first-time clients or when a property needs extra attention.
  • How often should you schedule professional house cleaning?

    Most homeowners benefit from weekly, biweekly, or semi-monthly schedules depending on household size, activity level, and personal preferences. Consistent scheduling helps maintain cleanliness and often qualifies for service discounts. At Itzel Cleaning Services in Vancouver, WA, we offer flexible plans including custom frequencies tailored to your needs.
  • Does commercial cleaning include window washing?

    Yes, professional commercial cleaning typically includes both interior and exterior window cleaning to maintain a polished, professional appearance for your business. This service is especially important for storefronts, office buildings, and restaurants. At Itzel Cleaning Services, window care is part of our comprehensive commercial cleaning approach.
  • When should a business schedule deep cleaning services?

    Businesses should schedule deep cleaning when starting service with a new provider, after renovations, or when spaces need restoration beyond daily maintenance. It's also ideal before important events or seasonal resets. Deep cleaning can be paired with recurring plans to maintain high standards over time.
  • What areas are covered in residential cleaning?

    Residential cleaning covers kitchens, living areas, bedrooms, and entryways with vacuuming, dusting of furniture and fixtures, and trash removal. Window cleaning and pathway maintenance are included to keep your home polished inside and out. At Itzel Cleaning Services, we focus on consistent, detail-oriented results throughout your entire home.
  • Can cleaning schedules work around business hours?

    Yes, professional commercial cleaners design flexible schedules around business operations to minimize disruption. Services can be performed before opening, after closing, or during low-traffic periods. At Itzel Cleaning Services, we coordinate timing to keep your workspace clean without interrupting daily business activities.
  • What's included in office building cleaning services?

    Office building cleaning includes floor care, vacuuming, dusting, trash removal, and breakroom or kitchen cleaning. Elevator and stairwell cleaning ensures common areas stay presentable and safe. At Itzel Cleaning Services, we provide comprehensive care that maintains a professional environment for employees and visitors.
  • Is deep cleaning a one-time service?

    Deep cleaning can be scheduled as a one-time service or paired with recurring maintenance plans. Many clients start with deep cleaning to restore their space, then maintain results with weekly or biweekly regular cleaning. This approach keeps homes and businesses consistently clean without repeated intensive sessions.
  • Why choose a woman-owned cleaning company?

    Woman-owned cleaning companies often bring firsthand experience from both the service and customer perspectives, leading to better attention to detail and understanding of client expectations. At Itzel Cleaning Services, over 15 years of hands-on industry experience shapes our detail-focused approach and commitment to long-term client relationships.
  • How does experience affect cleaning quality?

    Experience allows cleaners to anticipate problem areas, work efficiently, and deliver consistent results that meet real-world expectations. A company with over 15 years in the industry understands what customers value most and adjusts methods accordingly. At Itzel Cleaning Services in Vancouver, WA, our perspective as both cleaners and customers drives quality and reliability.
  • Can you get discounts on regular cleaning services?

    Yes, many cleaning companies offer discounts for clients who commit to weekly, biweekly, or monthly schedules. Consistent scheduling benefits both the customer and the service provider by ensuring reliability and maintained cleanliness. At Itzel Cleaning Services, set schedules qualify for special pricing.
  • What should first-time cleaning clients expect?

    First-time clients should expect a thorough assessment and often benefit most from starting with a deep cleaning to establish a high baseline. This allows the cleaner to address neglected areas and understand your space before transitioning to maintenance cleaning. At Itzel Cleaning Services, we tailor the first visit to restore your property to its best condition.